Refund policy

We want you to love your purchase from Skyflame. If you’re not fully satisfied, you may return eligible items under the following conditions:

Returns:

- You may request a return within 15 days of receiving your order.

- Items must be unused, in original packaging, and in resellable condition.

- Certain products (e.g., personal items, clearance) may be non-returnable.

Refunds:

- Once we receive and inspect your return, we will notify you by email.

- Approved refunds will be issued to your original payment method within 10–15 business days.

Return Shipping:

- Customers are responsible for return shipping costs unless the item arrived damaged or defective.

To start a return, please contact us at support@sky-flame.com